| Specialized Training in Supporting Enterprise Applications
Simple Best Practices Can Cut Support Costs by 40%
Some of Canada's best run companies have reduced their spending on supporting
enterprise applications by up to 40%, just by applying a set of simple
best practices. Specialized training courses from Sierra Systems can help
you bring those practices - and savings - in-house.
Do You Need Support & Maintenance Training?
- Do you have a dedicated application support team separated from development?
- Is your support team responsible for all code changes or enhancements?
- Do you use one set of application metrics and reports across your
organization?
- Do you have a dedicated governance committee to set support priorities
and budgets?
- Are all of your application incidents, orders and/or requests recorded
in one data repository?
If you answered "No" or "I don't know" to any of
these questions, your company could probably benefit by applying the best
practices taught in the training courses. Use the tools and downloads
below to learn more:
- Support Self-Assessment Tool
- Quick checklist to measure your enterprise support "maturity" and
how much you could save by putting the course lessons into action.
- Cutting
the CIO Ball & Chain - White paper illustrating five key tips for
IT managers and executives to streamline application support in your
company.
- Benefits
- Corporate and professional benefits, from developing a niche skill
set in growing demand to reducing enterprise support costs by up to
40%.
All training courses on application support from Sierra Systems qualify
for Category 3 PDUs from the Project Management Institute (PMI) and select
courses qualify as Management Certificate credits.
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Questions or Contact Us
Have questions specific to your situation? Want
to know about IT support certification? For more information about
upcoming courses, specialized seminars or other resources:
Visit the
Register
page to sign your support teams up today. For more
information about upcoming courses, specialized seminars or other
details, contact us today:
- Contact us by email
- Or call Roger Couvillon at 1-800-309-5018
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Download
Course Brochure
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